Citrus Hotel Johor Bahru By Compass Hospitality, Johor Bahru
About the Hotel
Citrus Hotel Johor Bahru By Compass Hospitality is a newly renovated establishment situated in the Central Business District of Johor Bahru. The hotel is ideally located for both business and leisure travelers, offering easy access to the CIQ Complex and local transportation. Notable attractions, including Johor Art Gallery and the famous Meldrum Walk, are in close proximity. With its modern amenities and vibrant décor, this hotel provides a unique blend of comfort and convenience.
Location
Citrus Hotel is conveniently located within walking distance of shopping facilities, such as Johor Bahru City Square and KSL City Mall. The hotel is flanked by major streets, making it easily accessible by local taxis and buses. Travelers can quickly reach the Woodlands Crossing to Singapore via a short drive, approximately 10 minutes away. Key cultural attractions like the Johor Bahru Old Chinese Temple and the Kwong Siew Heritage Gallery are also nearby.
Rooms
Citrus Hotel features 125 air-conditioned rooms, each equipped with essential amenities such as flat-screen televisions, tea and coffee makers, and safety deposit boxes. The twin/double rooms offer city views and modern bathrooms with walk-in showers. Bright and colorful interiors enhance the guest experience, making each room an inviting space for relaxation. Guests in club rooms have exclusive access to the Club Lounge, which offers additional comforts and refreshments.
Eat & Drink
The hotel's on-site Citrus Cafe provides a variety of dining options, serving meals that cater to diverse tastes. Guests can enjoy complimentary breakfast for two as part of their stay. The Club Lounge allows access to unlimited snacks and drinks throughout the day, giving guests a cozy space for light meals and socializing. The dining experience here aims to be memorable, with a focus on quality and variety.
Leisure & Business
Business travelers can utilize the hotel’s fully equipped business center, which includes two meeting rooms with audiovisual equipment. Recreational facilities include a small fitness center and a comfortable lounge area to unwind. For additional comfort, guests can engage in leisure activities with offerings such as board games and a pool table in the club lounge. Daily housekeeping and dry cleaning services further enhance the overall guest experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Pool tables
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers spacious and clean rooms, but the design makes privacy an issue. The staff are helpful and responsive, although some interactions could be improved. It's conveniently located near City Square mall, offering easy access to food options. The dining experience is satisfactory. The facilities are decent but could be more modern.
The hotel rooms were quite disappointing, with dimmed light and awkward facilities, lacking cleanliness, and with a nauseating smell and unpleasant view. It felt uncomfortable and not suitable for travelers, giving a sense of uncleanliness that made me worry about the hygiene standards. On the bright side, the service was surprisingly friendly, especially with the thoughtful gesture of a birthday cake and a birthday song. The location was very convenient as it was close to shopping centers and immigration points. However, the dining experience was simple yet delicious, and the facilities were basic but served their purpose.
My stay at the hotel was overall pleasant. The room, although it could be cleaner like the one shown in the Booking pictures, was nice with a comfy bed, properly working air-con, and very clean toilet. The service was good during our visit, with friendly and accommodating staff. The hotel's location was convenient, near City Square, JB Central, and a 24-hour food court. The dining experience was decent, with a variety of options. The facilities were adequate for a comfortable stay.
The hotel is conveniently located just across the street from JB City Square, making it easy to find and accessible to key attractions in the heart of the city. The rooms, though under renovation with some dust and noise during the day, offer a queen bed size and additional amenities like a mini coffee table and wardrobe. Service is exceptional, with a traditional Malay greeting upon arrival and prompt responses to any reported issues. The dining experience is average, and the facilities are well-maintained. Overall, a good value for money choice with a central location.
I absolutely loved my stay at this hotel! The rooms were upgraded to include two queen beds, which was a pleasant surprise. The staff was incredibly friendly and even allowed me to check in early without any extra charges. The location was convenient, especially for those passing through Johor Bahru. The only downside was the breakfast options, which were a bit limited.
I had a mixed experience at the hotel. The location was convenient, near malls and the border, but the room was not as cold as I would have liked, possibly due to the absence of a window in room 302. The staff were very accommodating and friendly, even planning a special birthday celebration for my significant other, but there were some instances of inexperienced new staff during check-in. The dining options could certainly use some improvement in taste and variety, although the buffet did offer a decent selection. The facilities were satisfactory, but the high price could have been better justified.
The hotel has a convenient location near customs, City Square Mall, and eateries. The room we were given cost a bit more than expected based on the picture, and our room card stopped working after one night due to an error with the check-out date. Although the room was small, the staff were helpful in upgrading us to a better room as there were no more standard double rooms available. The service was efficient and friendly, with even the General Manager being helpful. The dining options had limited choices but were reasonably priced at 12 Ringgit. The hotel's strategic location was the standout feature, being close to JB Sentral, shopping malls, and mamak stalls.
The hotel location is very strategic, close to major attractions and with attractive room rates. The rooms, though spacious, can be affected by construction noise after 9 am. The service was friendly and accommodating, allowing early check-in at no extra charge. The dining experience could use more variety, but the facilities were satisfactory.
My stay at the hotel had its ups and downs. The rooms were neat and clean with great decor, but unfortunately, I had to deal with the previous guest's luggage still in the room, which was a bit unsettling. The staff, overall, was friendly, though I encountered a slight delay during check-in with a new staff member. The location was convenient and close to various amenities, but the area felt unsafe late at night. The dining experience had its flaws with slow refills and empty trays, but the nachos were surprisingly good.
The hotel has a great location near a shopping mall and offers a comfortable stay, although some areas show signs of age. The service is friendly and professional, with efficient staff. The dining options are limited but tasty. Overall, a good value for money choice.